Warranty - Scale your business with DOSHOP

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For your shopping safety, all products purchased on LINK-PP.COM enjoy our warranty policy.

These warranty policies include

No reason to return and refund within 30 days (standard stock products).
Free maintenance or replacement within warranty period (standard stock products).
Free maintenance within warranty period (Consumable and cutomized products)

Please note,LINK-PP warranty policy covers only original, unaltered and unmodified materials and workmanship are covered by this policy. This warranty does NOT cover damage caused by accident, improper care/installation, negligence, normal wear-and-tear, or the natural breakdown of colors and/or materials over extended time and use. If the damage or failure is caused by these reasons above，the products could be considered for repair for a reasonable rate or a reduced price for a replacement piece (Customer pay the return cost of shipping and duties).

Please refer the detailed list below for warranty period and product warranty attribute (standard stock products/Consumable, cutomized products)

Warranty policy for product attrributes

Attrribute Within 30 days Wiithin warranty period Out of warranty period
Standard stock products No Reason Return Yes Refund Yes Free maintenance Yes Replacement Yes Refund Negotiable Paid maintenance Pay for replacement Refund No
Consumable/cutomizedproducts No Reason Return No Refund No Free maintenance Yes Replacement Negotiable Refund No Paid maintenance Pay for replacement Refund No

Warranty period

Product Category Product Category Attrribute
DAC Cables 1-Year Warranty Cutomized
DAC Cables 1-Year Warranty Cutomized
Consumer electronic AOC 1-Year Warranty Cutomized
Fiber Optic Transceivers 1-Year Warranty Standard stock
Fiber Media Converter 1-Year Warranty Consumable
Server Adapter 1-Year Warranty Standard stock
MTP/MPO Fiber Cabling 1-Year Warranty 1-Year Warranty
Fiber Patch Cables 1-Year Warranty Consumable
Mounting Chassis 1-Year Warranty Consumable
PLC Splitter 1-Year Warranty Cutomized
CWDM MUX DEMUX 1-Year Warranty Cutomized
Mini CWDM MUX DEMUX 1-Year Warranty Cutomized
CWDM OADM 1-Year Warranty Cutomized
DWDM MUX DEMUX 1-Year Warranty Consumable
DWDM OADM 1-Year Warranty Consumable
Main Chassis 1-Year Warranty Consumable
Power Modules 1-Year Warranty Consumable
Network Management Unit 1-Year Warranty Consumable
Transponder (OEO) 1-Year Warranty Consumable
Amplifier Modules 1-Year Warranty Consumable
Dispersion Compensation 1-Year Warranty Consumable
Line Protection 1-Year Warranty Consumable

Limitations

This Warranty policy applies only to the product purchased from LINK-PP directly and not transferable to a third party without authorization. The Warranty does not apply if there are:

Damage due to acts of nature, for example, lightning strikes, flood, tornadoes, earthquake, and the like;
Negligence, misuse or abuse;
Modifications to any part of the Product;
Damage caused by accident, fire, or other external causes;
Damage caused by operating the Product outside the permitted or intended uses described by LINK-PP or with improper voltage or power supply.

No LINK-PP re-seller, agent or employee is authorized to make any modification to the warranty. If any term is held to be illegal or unenforceable, the legality or enforcement of the remaining terms shall not be affected.